The second-hand marketplace Users Voice Frustration Regarding Size Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
